Services
For nearly 20 years Multi Financial Services, Inc. has been associated with QUALITY
loan servicing for non-profit organizations including Habitat For Humanity, Fuller
Center Housing, Community Development Housing, and many city/county government agencies.
Our guiding force is our commitment to each customer. Because of this commitment,
we are recognized as the country's best known loan servicing company.
How have we achieved our success? Through innovation, consistency, and our employees!
That's right our employees. They are skilled, dedicated and understand what each
customer needs.
Today's loan servicer needs to be ready for rapid changes!! With ever changing market
and demands on each of your homeowners, Multi Financial Services has always been
able to provide solutions to address these trends and improve your affordable housing
loan servicing needs. We do not have the "one shoe fits all thinking" but rather,
we employ the strategy to LISTEN to each client and LISTEN to each homeowner. This
is what we mean by being client driven. The result is better control over costs
for the homeowner AND our clients.
Our commitment is to offer beginning to end loan servicing, with the opportunity
to improve outcome. We pledge to deliver a unique service that is responsive to
each clients needs, and to do this in a convenient and flexible way. We are NOT
a lending company; therefore, there will NEVER be a conflict of interest to solicit
business from your homeowners. We do provide you with a support service which can
include education to help you in the development to promote your success in filling
the need for affordable housing.
Growing, changing, innovating are just a few of the qualities that have distinguished
Multi Financial Services, Inc. as the preferred loan servicing company. We are rooted
in a rich history (previous mortgage lending, servicing, and commercial banking)
and grounded in the belief that quality and value never go out of style! By selecting
us you have selected the best for all your loan servicing needs!
As the following list of features indicates, a complete package of services is offered
allowing you to choose those needed and then add on as your program grows and additional
services are needed.
-
Toll Free telephone number for borrowers and clients
-
Comprehensive Reports:
-
Account & Payment Summaries
-
Delinquency Summary
-
Aging Summary
-
Ability to separate loans into different loan types with separate reports for each
-
Ability to separate loans by different funding sources
-
Coupon Books sent to borrowers automatically
-
Past due notices and phone calls available within our fee schedule. Foreclosure
and judgment activity available at an extra fee.
-
Escrow taxes and insurance processing
-
FREE ACH payment collection for borrowers
-
FREE toll-free WATS line for lenders and borrowers
-
FREE credit bureau reporting
-
Ability to re-coup previously paid escrow items by a Client for their customer/borrower
COST OF SERVICES:
-
MONTHLY SERVICE FEES:
-
Non-Profit Affordable Housing Organizations: MAXIMUM of $8/account/month! (possible
minor adjustment based on individual states' licensing requirements)
-
For-profit companies: $10-15/account/month and dependent on number of loans serviced.
-
Price includes all monthly reports and past due collection except bring-current
letters, foreclosure, and extension of payments.
-
FREE credit bureau reporting
-
FREE ACH transactions for borrower payments
-
FREE toll-free WATS line for lenders and borrowers to call Multi-Financial
-
FREE access to secure on-line information for lenders and borrower to loan information
-
Lenders have on-line access to several management reports anytime
-
SETUP FEES:
-
Non-profit Setup fee is only $30 for existing loans currently serviced in-house;
$50 for new loans; ZERO cost to transfer loans from existing loan servicer;
-
For-Profit Setup fee: $125-150 depending on type loans and degree of setup required
To request information on this service click here
Funds Management Policy